Speed of Delivery and Shipping Charges.
Two factors combine to determine how fast you get your order.
The first factor istime we need to process
your order, this will vary.
What is processing and why does some orders take more time than others?Most of our apparel sells out quickly and we are always in the process of making and replacing inventory. At times some items sell out faster than we can make them and we will not be able to ship some orders until the inventory level comes up to fill waiting orders. At times a popular fabric print may be temporarily unavailable and can delay making a order for a few days.
Large sized shirts of 3XL and bigger usually takes more time to make.
Since we do not have a inventory updating feature on this website please let us know if you have a deadline when you must have your order by placing a note on the order form comment box.
If we determine we can not make your deadline we will email you to let you know and to ask if you still want the order or to cancel.
In any case if you do not mention a deadline in the comment box we will still ship as soon as possible.
Please note also that your credit card will be automatically charged when the order is placed.
Thesecond factor is the shipping option you
select and the time the carrier needs to deliver.USPS Air Mail is the most popular and economical
and usually takes six days but day of delivery is not guaranteed.
* Special note about tracking USPS packages: Our packages are delivered to a local USPS post office in bulk. Often they are not scanned as received by the USPS. As a result when you enter a tracking number it will show it as pending delivery to the USPS for mailing. It will not update on the USPS tracking website until it is finally delivered to your destination. This is an inconvenience when tracking your package and we have informed the USPS about this problem. We hope the USPS will solve this soon but we have no control over the USPS.
If you try to track your package and get the above situation please email us for the status.
USPS Express Mail
Shipping time is faster than USPS Air mail and usually takes two to three days from the time it is shipped out from Hawaii, not from the time the order was received.
Also a signature will be required by someone at the ship
to address in order for your package to be delivered.
At times we will randomly use FedEx instead of USPS Express mail at no extra cost. If you have a P.O. Box address please make arrangements to use another ship to address as FedEx will not deliver to a P.O. Box. Although these carriers are reliable we have NO guarantee how long it will take to ship as
we have no control over the United States Postal Service or FedEx. Also FedEx can give a late delivery a reason of beyond their control and will not refund shipping cost. Shipping costs are not refundable.
In general the West coast will take less time than the East coast to deliver
your order. These times will vary depending on current conditions within
the U.S. Postal Service and FedEx.
Please be aware that on occasion delayed airline flights,
bad weather, or some other unexpected condition within the U.S. Postal Service
can slow down regular mail delivery.
Federal Express FedEx is a reliable carrier known for their speed and on time delivery.
Please note however that since Hawaii is almost one day behind the U.S. mainland there is NO overnight service from Hawaii to the central and east coast states of the United States mainlaind. FedEx orders will usuall take two business days to deliver not including weekends and holidays starting at the time your order is picked up by FedEx.
FedEx will not deliver to a P.O. Box address or deliver on weekends and holidays. Someone will also need to sign for the package for it to be delivered. Please note it is important that you provide your correct shipping address with your order. FedEx charges a $10.00 service fee if you give a wrong address and this will be charged to your card. Please double check your shipping address is correct.
Do you have a deadline?
Our goal is to get your package to you as fast as possible. If you have a deadline please let us know by writing a note in the order comments box. On a rare occasion it may take us a few more days passed your deadline. Please let us know if you still want the order shipped or to cancel?
We do email you the tracking number when your package is shipped so you can monitor the progress of the shipment.
Please check that your correct email address is given with your order so this tracking number will reach you.
E-mail us at: support@rainbowhawaiimail.com
Cost of Shipping, Insurance & Handling
Inside United States charge based on subtotal: USPS (US post office)
Air Mail
ORDER AMOUNT
0 to 6.00 add 4.97
6.01 to 20.00 add 6.97
20.01 to 30.00 add 7.97
30.01 to 40.00 add 9.97
40.01 to 60.00 add 13.97
60.01 to 90.00 add 16.97
90.01 to 120.00 add 19.97
120.01 to 150.00 add 22.97
150.01 to 180.00 add 26.97
180.01 to 200.00 add 31.97
200.01 to 250.00 add 36.97
250.01 to 300.00 add 42.97
300.01 to 350.00 add 47.97
350.01 to 400.00 add 59.97
400.01 to 450.00 add 69.97
450.01 to 500.00 add 77.97
500.01 to 550.00 add 87.97
550.01 to 600.00 add 97.97
600.01 to 650.00 add 105.97
650.01 to 700.00 add 115.97
700.01 to 750.00 add 125.97
750.01 to 800.00 add 135.97
800.01 to 850.00 add 145.97
850.01 to 900.00 add 155.97
900.01 to 950.00 add 175.97
950.01 to 1000.00 add 195.97
1000.01 to 1050.00 add 250.97
1000.01 --------------250.97
Enter your issued tracking number here for status.
Inside United States charge based on subtotal: USPS (US post office)
Express Mail
AMOUNT
0 to $6.00 add $19.97
$6.01 to $30.00 add $28.97
$30.01 to $60.00 add $34.97
$60.01 to $90.00 add $49.97
$90.01 to $120.00 add $59.97
$120.01 to $150.00 add $69.97
$150.01 to $200.00 add $79.97
$200.01 to $250.00 add $99.97
$250.01 to $300.00 add $109.97
$300.01 to $350.00 add $129.97
$350.01 to $400.00 add $139.97
Enter your issued tracking number here for status.
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International Orders
Please note we will NOT PROCESS some international orders directly especially if your shipping address is different from your credit card billing address (past experience has shown this is not safe for us).
Only If your credit card billing and shipping address is the same will we process your order directly from this website and your order will be shipped by United States Postal Service International.
Shipping rates based on subtotal of your order:
0 to $30.00 add $29.97
$30.01 to $60.00 add $45.97
$60.01 to $100.00 add $59.97
$100.01 to $150.00 add $79.97
$150.01 to $200.00 add $89.97
$200.01 to $250.00 add $110.97
$250.01 to $300.00 add $130.97
$300.01 to $400.00 add $190.97
$400.01 to $600.00 add $220.97
$600.01 to $800.00 add $240.97
Please be advised that you are responsible for any customs,
duty, taxes etc. your country imposes on items mailed to you. For up to date information please check
with your country's customs office on what fees maybe charged if any.
Mahalo, List of Restricted Countries
Listed below are the countries we will not ship to.
It has been our unfortunate experience to learn that 7 out of 10 packages do not reach the customer and also a high amount of credit card chargebacks happend with orders originating from these countries.
Afghanistan, Angola, Bangladesh, Bulgaria, Burma, Burundi, Congo, Cuba, Ethiopia, India, Indonesia, Iran, Iraq, Nigeria, Poland, Romania, Rwanda, Seychelles, Slovenia, Sudan, Syria, Yemen
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